Management Team
Management Team
Linda Hammond, PhD, LMFT, Chief Executive Officer/President

Dr. Hammond is a widely recognized leader in San Diego's behavioral health community and has devoted her entire career to public mental health.  She began her involvement in the mental health system in San Diego in 1983 as a volunteer intern at Del Sur Crisis Center during her graduate work. She has held a number of positions at CRF:  Program Director at several START programs, Vice President of Residential Services, Chief Administrative Officer, and President before being promoted to CEO/President in 2019.  She has been an active member of the Mental Health Contractors Association and has served on the Executive Committee of that organization for over 20 years. She also serves on the CEO Roundtable. She regularly works collaboratively with San Diego County Mental Health Services management regarding system issues.  A certified Imago therapist, she was honored as San Diego County's Marriage and Family Therapist of the Year in 1993.  Dr. Hammond received the YWCA Tribute to Women in Industry Award in 1996, the National Leadership Award from the Business Advisory Council in 2003, and the Outstanding Recovery International Partnership Award from Recovery International in 2014. 

Bob Marchetti, Executive Vice President and Chief Financial Officer

Bob Marchetti is recognized by the County and other contractors as a leader and expert in his field.  He represents contractors on the Behavioral Health Services Finance Workgroup.  He has worked on numerous projects with County financial and contracting staff with a focus on process improvement.  In addition, he represents CRF at Behavioral Health Advisory Board meetings to keep the company abreast of the Board's concerns, interests and decisions.  He is proud of CRF's long history of full unqualified public audits and outstanding County fiscal reviews.  He also leads CRF's wellness programs and its efforts each year to maintain CRF's status as a Live Well San Diego Partner and American Heart Association Fit Friendly Workplace.

Jack Farmer, PhD, CAO/Senior Vice President of Administration

Dr. Farmer is a licensed clinical psychologist who has worked in the San Diego County public mental health system since 1987. He has served in the capacity of Program Director in several START programs and has coordinated an array of outpatient and supportive housing programs.  He is a member of the San Diego State University Mental Health Training Program Advisory Board, an MHSA funded program designed to prepare MSW students for careers working in public behavioral health systems. He is an appointed member of the Mental Health Housing Council and is active in the community developing and expanding the supply of supportive housing. He worked on the HHSA Housing Matters anti-stigma campaign committee and participated in two HHSA sponsored documentaries on supportive housing. Dr. Farmer is a Past-Chair of the San Diego Mental Health Coalition and regularly represents CRF at their monthly meetings. He is also a Past-Chair of the Executive Committee of California Association of Social Rehabilitation Agencies (CASRA).  In June 2011, Dr. Farmer completed the Certificate Program in Primary Care Behavioral Health Integration through the University of Massachusetts Medical School, Department of Family Medicine and Behavioral Health. He was promoted to Senior Administrative Officer in 2019.

James (Diego) Rogers, PsyD, CPRP COO/Senior Vice President of Clinical Services

Dr. Rogers started at CRF as an intern at South Bay Guidance Wellness Recovery Center in 1995 and went on to be the Program Director there.  He opened the Maria Sardiñas Wellness Recovery Center in 1999. He currently serves on the San Diego County Behavioral Health Services Adult Council and on the Clinical Standards Committee.  Dr. Rogers is Past Chairperson of the San Diego County CCISC CADRE and serves on the CCISC Executive Subcommittee.   He served as an Advisory Board member of the Rehabilitation Research Training Center at Boston University and the Boston University Center for Psychiatric Rehabilitation. He also served as a member of the NAMI Multicultural Advisory Board.  Past-President of the Executive Committee of the California Association of Social Rehabilitation Agencies, Dr. Rogers is also the founder of the Latino Networking Consortium, a volunteer effort of local social service providers with a focus on serving Latinos in San Diego County. He is a part-time lecturer at the SDSU Marriage and Family Therapy program and a curriculum consultant for their Master's Program in Rehabilitation Counseling.  Dr. Rogers has co-authored a book chapter on Cultural Competence for the US Psychiatric Rehabilitation Association and a research study which was published in the Journal of Latino Psychology.  He was promoted to Chief Operating Officer in 2019.

Troy J. Boyle, PhD, LCSW, Vice President of Supportive Housing and Assertive Community Treatment

Dr. Boyle began his work in public mental health in 1998 in New York City. A licensed clinical social worker with a certification in substance abuse treatment, he started CRF's first Assertive Community Treatment programs in 2006.  His early experience with ACT and supportive housing in New York was instrumental in providing the foundation for CRF's ACT Division. Dr. Boyle has participated in many San Diego County committees and workgroups and has represented CRF at the city, county and state levels.  In 2011 the IMPACT program, which he started and now oversees, was named the Behavioral Health Director's Program of the Year.  In 2012 the Downtown IMPACT program was awarded the CSH Supportive Housing Award by the San Diego Housing Federation.  Dr. Boyle also serves on the Board of Directors for the non-profit division of Wakeland Housing, a developer of affordable housing opportunities in San Diego County.

Gretchen Cole, Vice President of Real Estate and Facilities

Gretchen joined CRF in 2000.  A recognized leader among San Diego's healthcare business administrators, she is responsible for siting, leasing and developing CRF's clinical locations.  She is committed to creating work environments that support client and employee wellness.  Her entire career has been dedicated to working in healthcare business administration, primarily for non-profit organizations. She served in a management capacity for over 18 years at Scripps, where she orchestrated many complex real estate transactions and was among those who led their expansion of outpatient services, locating and acquiring all their outpatient clinical locations. She served for two years on the Healthcare Advisory Board in Washington, D.C., and on the Advisory Board for the Sachs Group in Chicago. She was a consulting member to one of the Science Applications Inc. think-tanks in Santa Barbara, aiding their development of healthcare target-market and executive-desktop software applications. Gretchen has published in Issues in Healthcare Financing for her work on the development of healthcare continuums of care and in The San Diego Business Journal for her work in developing a database for use in evaluating client's psycho-demographics in relation to their medical diagnosis.

Paula Goncalves, PsyD, CPRP, Vice President of Quality Improvement

Dr. Gonçalves has committed her career to CRF and public mental health since 1995 when she started as an intern at South Bay Guidance Wellness & Recovery Center.  She is a licensed clinical psychologist.  She has held several positions at CRF which include Program Director for four adult outpatient programs, and the Associate Director of Clinical Services, overseeing adult BPSR Centers and clubhouse programs.  She served as a contractor representative on the MIS Project Implementation Team.  Dr. Gonçalves has participated in many San Diego County committees, workgroups and councils over the last 18 years representing both CRF and contractors.  She is currently a member of the County's Behavioral Health Quality Review Council and the Suicide Prevention Council.

Karen Hempstead, PsyD, Vice President of Adult Outpatient Services

Dr. Hempstead has committed her career to CRF and public mental health since 1998 when she started as a pre-doctoral intern at Areta Crowell Wellness Recovery Center.  She has held several positions at CRF including Assessment Coordinator, Assistant Director, and Program Director at Areta Crowell WRC.  Before her promotion to Vice President, she served as Regional Coordinator overseeing adult outpatient centers and clubhouse programs in the Central/North Central Regions.  She currently oversees five large adult outpatient programs and a behavioral health urgent care walk-in center that serve adults with serious mental illness. She has participated in a number of County of San Diego workgroups and volunteered to pilot new initiatives at her programs. A certified Core Adjunct Faculty at National University since 2003 and a member of the Training Committee since 2006, Dr. Hempstead provides trauma and CBT training to CRF staff.

Dan Maccia, PsyD, CPRP, Vice President of Residential Services

Dr. Maccia is a licensed Clinical Psychologist and is also certified in Psychosocial Rehabilitation by the Psychiatric Rehabilitation Association.  He joined CRF in 2000 as a practicum student at Turning Point Crisis Center.  He quickly moved up the ladder within the organization and has held three Program Director positions:  Turning Point Crisis Center, Jary Barreto Crisis Center, and Vista Balboa.  Prior to his promotion to Vice President, in addition to his Program Director duties, he served as the Residential Service Line Coordinator overseeing all START Programs and a Transitional Residential Program and as East Region Coordinator.  He sits on the PERT Advisory Board and has participated in several County Behavioral Health committees charged with improving service delivery for the adult system of care.  Dr. Maccia also represents CRF at the Hospital Partners and LPS Meetings where he works with other acute care providers to improve services for the public behavioral health system. 

Julie McPherson, MA, LMFT, Vice President of Children's Services

Julie McPherson is a Marriage and Family Therapist who began her career with CRF in 1998 as an intern at Halcyon Center. In 2001, she joined the staff of Douglas Young Youth & Family Services as a school-based clinician and became the Program Director four years later.  In 2015 Julie was promoted to Vice President of Children's Services, where she oversees four large outpatient programs serving children, youth and families and the work of clinicians in 80 schools. Julie is highly respected in the behavioral health community and has been influential in the children's advocacy community.   She is a member of the Children's System of Care Outcomes Committee and represented San Diego County in the California Performance Outcomes System Project.  She serves on the San Diego County Clinical Standards Committee and the QI Leadership Committee.  Julie works collaboratively with the UCSD Children and Adolescent Services Research Center in their research projects.

Karen Wheeler, MSA, CPA, Vice President of Accounting and Controller

Karen Wheeler holds a Bachelor's degree in Business Administration with an emphasis in Human Resource Management and a Master's degree in Accounting from San Diego State University.  Responsible for oversight and management of the financial accounting department, including accounts payable, accounts receivable, payroll, and third party insurance billing, she also oversees the accounting for CRF's subsidized housing and Representative Payee Services. As our primary banking liaison, Karen is responsible for financial reporting and cash management.  She is heavily involved in company policy review, revision, implementation, and compliance.  Karen represents CRF in financial audits and is responsible for their outcome.  She is very accomplished in this area and has a proven track record of success.  A strong proponent of continuous quality improvement, she has managed several software implementations resulting in increased accuracy and efficiencies throughout the organization.  She is a current member of the PERT Division Board and a former member and past President and Treasurer of the San Diego Chapter of the Accounting & Financial Women's Alliance. 

Mary Wheeler, LMFT, Vice President of Self-Help Services

Mary Wheeler started with Community Research Foundation as an intern at the IMPACT program in 2008.  Mary's potential was quickly recognized and she move up quickly within the organization and has held several Program Director positions:  Casa Pacifica, a Transitional Residential Program; the After-Hours Access Line, a contract with Adult Protective Services; Douglas Young Wellness Recovery Center; and she is currently the Program Director at South Bay Guidance Wellness Recovery Center in Chula Vista.  She also oversees three vocational clubhouse programs and a partnership with Recovery International.  Mary is a member of the CRF training committee and provides trainings on professionalism, recovery, and psychosocial rehabilitation.   In addition to her roles at CRF, Mary serves as adjunct faculty at the University of Phoenix for the MFT, LPC, and Human Services programs.

Mark W. Marvin, PhD, Vice President of Psychiatric Emergency Response Team (PERT) Division

Dr. Mark Marvin is a Licensed Psychologist who started his CRF career when he became an intern at the Jary Barreto Crisis Center in 1985. He was named Program Director of that facility in 1989. From the early-1990's until 2010, Dr. Marvin was a clinical supervisor to CRF programs. In 2010, Dr. Marvin was named Chief Psychologist of CRF and continued as clinical supervisor at New Vistas. He became Program Director of the Psychiatric Emergency Response Team (PERT) in 2015 and since was named Vice President of the PERT Division of CRF. In addition to his many years of service to persons (and their families) living with severe and persistent mental illness, his work at PERT is augmented by his extensive background of over 30-years as a psychologist to public safety (police, fire, EMS, and emergency dispatch) agencies. His police psychology services have included local law enforcement as well as numerous federal agencies of DHS and DOJ. Dr. Marvin is recognized by the California Commission on Peace officers Standards in Training (POST) as a subject matter expert on police response to persons in behavioral health crisis and de-escalation skills and has assisted POST in handbook and educational video production. He also serves on the Advisory Board of the California Crisis Intervention Training Association (CACITA), promoting best practice law enforcement response throughout California.



Jessica White, Esq., SPHR, General Counsel & Vice President of Employee Relations

Jessica White is a licensed Attorney in California and Minnesota and holds a Senior Professional in Human Resources certification. She's an Army Veteran and holds a Bachelor's Degree in Business Management with emphasis in Human Resources and a Law Degree with emphasis in Labor & Employment Law and Alternative Dispute Resolution.  She came to CRF in 2020 with extensive experience in Human Resources Management and Consulting, Employment Litigation, and Mediation. She is responsible for oversight and management of the organization's legal matters with special emphasis in litigation defense.  She leads the Employee Relations Team, overseeing a wide range of Employee Relations issues including Leave Management, Workers' Compensation,Unemployment, Accommodations,Conflict Management, Disciplinary Issues, Performance Management, and Separations. She takes a proactive approach to legal compliance and strives to ensure that every employee is treated fairly and in compliance with the letter and spirit of the law.  She is also a member of CRF's Policy, Wellness, and Training Committees and the Cultural Diversity Resource Team.